SHIPPING

We offer FREE ground shipping to any 48 Continental States for most purchases over $85.00. Shipping to Alaska, Hawaii and Canada will incur an additional charge based on the current shipping rates. Customer service representative will contact you shortly after you place your order with the shipping rate, and will only charge your account for that amount with your approval. In stock items usually ship within 3-5 business days. If item is out of stock, we will notify you via e-mail. Note: You will not be charge for any back order clogs.

RETURN and EXCHANGE

We accept your return or exchange on UNWORN items in original box within 30 days.
Please include your name and telephone number in case we have any questions. Clogs returned more than 30 days will be charge 10% restocking fee. We will not accept clogs after 60 days. Sorry, but any clogs worn outside will not be accepted and will be shipped back to customer. Although many clogs are sent to you directly from manufacturer, those warehouses do not accept returns.

Please send your returns to:
The Clog Factory
217 1st Ave. S
Seattle, WA 98104